Field Service

Reduce TAT (Turn-Around-Time). Get Visibility.

Get your eyes in the field. Have real time visibility of your field activity.

Field Services

Schedule, dispatch, execute and support your field staff in real time. Delight your customers with visibility and on-time field appointments, Handle documentation and payments at the point of service in real time.GoJentha Care Platform is fully HIPAA compliant with highest security standards. A very highly flexible and intuitive platform that can optimize TAT (Turn-Around-Time) and cater to varied industries such as Medical, BFSI, FMCG, and Utility.

Medical

Medical

Delight your customers with on-time home care medical appointments such as blood samples or physio sessions etc. It is not just about having simple trace and track. can handle exceptions and documentation at point of care to keep up with your accreditation requirements. Handle ad-hoc services on the fly to ensure charge capture.

Banking, Finance & Insurance

Banking, Finance & Insurance

The BFSI and other retail services industry sectors work more efficiently if they have a robust platform that primarily reduces TAT (Turn-Around-Time) of decision making and get closure by direct integration from the field to the backend enterprise systems. A solution that can help manage your field agents effectively and support their field work. See how GoJentha platform achieves this and more, and fits impeccably with any field works such as FMCG, Mortgage Loans, Asset loans, Insurance verifications, Motor claims surveys, etc.

Utilities & Repair

Utilities & Repair

Take your serviceability to the next level. Give the edge to your brand equity while delivering your expertise at point of service. Handle exceptions and provide visibility of pre-and-post conditions of your service in real time. Interact with your backend experts in real time while handling difficult tasks to resolve issues. Get scored or collect feedback right at the point of service.


Businesses / Vendors




workflow



Integration
Integration

Integration





Route Optimization, Load Building and Dispatch
Route Optimization, Load Building and Dispatch

Route Planning and Dispatch





360° Visibility of Multiple Carrier Networks
360° Visibility of Multiple Carrier Networks

360° Visibility of Field Activity





Dash Board Updates & Analytics
Dash Board Updates & Analytics

Dash Board & Analytics




Trace & Track & Geo-Fence alerts
Trace & Track & Geo-Fence alerts

Tracking & Geo-Fence alerts





Dynamic changes to assignments on the fly
Dynamic changes to assignments on the fly

Dynamic assignments





Predictive Alerts based on Big Data
Predictive Alerts based on Big Data

Real Time ETA





Mileage Tracking
Mileage Tracking

Mileage Tracking




Point of Care Documentation
Point of Care Documentation

eDocumentation





Data Security – HIPPA & SSAE-16 Compliant
Data Security – HIPPA & SSAE-16 Compliant

Data Security





Customer Feed Back
Customer Feed Back

Customer Feed Back





COD / Payments Handling
COD / Payments Handling

Payments Handling




Transport
Providers


Customers
















CONTACT US TODAY

Let us know how we can help you delight your customers with your field service agents today.
One of our customer success representatives will reach out to you directly.